IT Foundations Bundle

This online course combines the best practices across ITSM, to help those new to IT learn about DevOps, ITIL and SIAM, with their benefits for organizations. With this IT Foundations bundle, you will learn the basics of IT service management and project management, as well as how approaches to IT are evolving. You will be prepared to pass the ITIL Foundation, SIAM Foundation, and DevOps Foundation certification exams, including videos, PDF study guides, quizzes, and a practice exam.

This course offers enrollment with or without a voucher. The voucher is prepaid access to sit for the ITIL, SIAM and DevOps Foundation exams upon eligibility.

Claire Agutter is passionate about all things IT service management and brings this to her role as an instructor. Using her background as an IT service management practitioner and consultant, Agutter manages a number of courses to ensure they directly support career goals.

Requirements:

Hardware Requirements:

• This course can be taken on either a PC or Mac.
• A monitor with a decent resolution.
• Headphones or speakers.
• A webcam with a resolution of at least 640×480.
• A microphone connected to your computer.

Software Requirements:

• PC: Windows 8 or later.
• Mac: macOS 10.6 or later.
• Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
• Software must be installed and fully operational before the course begins.
• Adobe Acrobat Reader.
• Authority to install software on your computer.

Other:

• Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment and will be available online.