Certified Medical Administrative Assistant*

This program is eligible for PATH grant funding. Contact Lexis Leiteritz at (815) 224-0490 or lexis_leiteritz@ivcc.edu for additional information.

Additional Course Information

This course will teach you how administrative medical assistants are versatile and valuable members of the healthcare team who handle a broad range of duties and are skilled multitaskers that direct the flow of patients through an office. Effective patient flow allows the practice to operate efficiently, increase revenue, and provide a positive experience for the patient.

Their duties include maintaining the reception area, welcoming patients and visitors, scheduling appointments, gathering demographic information, verifying insurance eligibility, obtaining prior authorizations, collecting copayments, and communicating via the phone and patient portal. This online administrative medical assistant certification course will prepare you for positions working alongside medical providers performing these administrative duties.

Upon completing this medical administrative assistant training course, you will be prepared for the Certified Medical Administrative Assistant (CMAA) national certification exam offered by the National Healthcareer Association (NHA). This CMAA certification course includes a voucher that covers the fee for the exam. The course also includes an opportunity to participate in clinical experience.