This 100% online supply chain management course will provide a holistic view of supply chain management and fully prepare you for the Certified Supply Chain Professional certification exam. You will learn how to translate the connection between the areas of planning, sourcing, manufacturing, and delivering into an integrated supply chain.
By course completion, you will have a firm understanding of mitigation strategies, operationalize risk management practices, and how to implement cost reduction measures. This combination of skills will drive the efficiency of your supply chain and give you a competitive edge in the market.
Instructor(s):Wayne Durr
Wayne Durr is a global supply chain manager with over 30 years of supply chain experience with the US Army, the US Government, Fortune 500 companies and startups. In his tenure as supply chain professional, he has held the titles strategic buyer, senior demand forecaster and ISO 9001 auditor, amongst others. Wayne has Doctorate in Business Administration (DBA) (ABD), an MBA in supply chain and operations and Six Sigma Master Black Belt.
Tony Swaim
Tony Swaim has helped many clients, colleagues, and students reach their professional and personal goals. He has been an online instructor since 1998 and has taught at colleges and universities across the United States since 1981. His focus areas are project management, Six Sigma, and supply chain management. Tony manages a successful consulting firm, and his industry experience includes 20 years of supply chain management. He earned a Doctorate in Business Administration from Kennesaw State University and holds professional certifications in six disciplines, including the Project Management Professional (PMP)® certification from the Project Management Institute (PMI)® and Certified Six Sigma Black Belt (CSSBB)® from the American Society for Quality (ASQ)®.
Requirements:
Hardware Requirements:
- This course can be taken on either a PC or Mac.
Software Requirements:
- PC: Windows 8 or later.
- Mac: macOS 12 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
- Microsoft Excel (not included in enrollment)
- Adobe Acrobat Reader.
- Software must be installed and fully operational before the course begins.
Other:
- Email capabilities and access to a personal email account.
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment. The following textbooks will be shipped to you approximately 7-10 business days after enrollment:
- Principles of Supply Chain Management: A Balanced Approach, by Joel D. Wisner, Keah-Choon Tan, and G. Keong Leong
Please note: You will receive a digital book if the physical book is on backorder.
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Lesson 1
- Introduction to Supply Chain Management
- The Origins of Supply Chain
- Supply Chain Management Accounting and Finance
- Supply Chain Strategy
- Supply Chain Planning and Execution
- Business Strategy
- Purchasing Management
- Management Roles
- Purchasing, Procurement
- Supplier Negotiation
- Outsourcing
- Purchasing Decisions
- Creating and Managing Supplier Relationships
- Supplier Relationship Management
- Supplier Relationship Development
- Establishing Criteria
- Distributors
- Supplier Contracts
- Ethical and Sustainable Sourcing
- Sourcing
- Sustainability
- Benchmarks
- Social and Environmental Impacts of Sourcing
- Customer Impacts of Ethical and Sustainable Sourcing
- Demand Forecasting
- Demand Forecasting Concepts and Techniques
- The Importance of Forecasting
- Demand Planning
- Forecasting Methods
- Forecasting Models
- Purchasing Management
- Project Management
- Creating and Managing Supplier Relationships
- Resource Planning Systems
- Inventory Management
- Inventory Management
- Financial Statements
- Inventory and the Flow of Materials
- Inventory Tracking Methods
- Midterm
- Process Management – Lean and Six Sigma
- Lean Thinking
- Kanban Systems
- Quality Management and Quality Control
- Six Sigma
- Statistical Tools
- Domestic U.S. and Global Logistics
- Transportation Fundamentals
- Internal Supply Chain Management
- International Import Export Standards
- Modes of Transportation
- Corporate Social Responsibility
- Customer Relationship Management
- Customer Relationship Management
- Customer Value
- Designing a Successful CRM Program
- The Supply Chain Role in Customer Satisfaction
- Predicting Customer Behaviors
- Global Location Decisions
- Global Location Decisions
- Direct Shipment Strategies
- Intermediate Storage Point Strategies
- Distribution Channels
- Service Response Logistics
- Service Industries
- Supply Chain Services and Management
- Methods to Improve Service Productivity
- Service Location and Layout Strategies
- Supply Chain Process Integration
- Integration Model
- Network Optimization
- Overcoming Obstacles
- New Product Integration
- Performance Measurements
- Compliance
- Supply Chain Metrics
- Measure, Analyze and Improve the Supply Chain
- Risks
- Balanced Scorecard and SCOR Model
- Your Career Roadmap (optional)
- Your Skills and Talents
- Your Resume
- The Cover Letter
- Using Email and Social Media
- Networking
- Acing the Interview
- Negotiating Your Salary
- After You Land the Job
- Final Exam
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