Certified Administrative Professional (CAP) and Microsoft Office Specialist (MOS) Expert are two of the most valuable credentials an administrative professional can hold. These certifications prove that you can effectively perform administrative assistant duties and responsibilities in any industry.
This course will prepare you for the CAP exam, offered by the International Association of Administrative Professionals (IAAP), and MOS certification exams for Word, Excel, PowerPoint, Outlook, and Access. You will learn the fundamentals of workplace administration, including organizational communication, management, and human resources. You will then learn to how to effectively use programs in the Microsoft Office suite.
By course completion, you will be fully prepared to take the CAP exam and the MO-200 and MO-201 (Excel), MO-100 and MO-101 (Word), MO-300 and MO-310 (PowerPoint), MO-400 (Outlook), and MO-500 (Access) exams. To earn the Microsoft Office Specialist (MOS) Associate Certification, you must successfully complete 3 Associate level (MOS) exams of your choosing and any two Expert level exams.
This course offers enrollment with vouchers. The vouchers cover the fees to sit for the certifying exams upon eligibility. Proctor fees may apply, which are not included.
Instructor(s):Becky Swaim
Becky Swaim has taught since 2000, focusing on Administrative Assistant Fundamentals, Administrative Assistant Applications, and Individual Excellence. She holds a Bachelor of Arts in Speech Communication from California State University, Long Beach. Her experience includes managing large staff in medical billing and collections and as a program manager to various medical practices.
Tracy Berry
Tracy Berry has been a senior graphic designer/programmer, instructor, and consultant since 1993 and has developed hundreds of logos, marketing materials, websites, and multimedia solutions for customers worldwide. She was also involved in several large corporate software rollouts. She has helped many organizations optimize and streamline data solutions. She teaches both onsite and online courses and has her CTT (Certified Technical Trainer) certification. Tracy specializes in teaching graphics, desktop publishing, web design, and reporting/productivity applications.
Requirements:
Hardware Requirements:
- This course must be taken on a PC. Macs are not compatible.
Software Requirements:
- PC: Windows 10 or later.(Windows 11 users, it is recommended to have 8-16GB of RAM for best results.)
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and is also compatible.
- Microsoft Office 365, 2021, or 2019 (not included in enrollment). While you can use an older version of Microsoft Office, if you do, there will be some differences between your version and what you see in the course.
- Adobe Acrobat Reader.
- Software must be installed and fully operational before the course begins.
Other:
- Email capabilities and access to a personal email account.
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment. Textbook assignments in each lesson will be linked to the eBook for the designated reading.
- The Administrative Professional: Technology and Procedures (eBook)
Please note: You will receive a digital book if the physical book is on backorder.
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Lesson 1
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Microsoft Office Specialist (MOS) Expert Certification
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
- Microsoft Access
- Certified Administrative Professional
- Organizational Communication (Part 1)
- Organizational Communication (Part 2)
- Business Writing and Document Production
- Technology and Information Distribution
- Office and Records Management
- Event and Project Management
- Human Resources
- Financial Functions
- Workplace Behaviors and Activities (Part 1)
- Workplace Behaviors and Activities (Part 2)
- Workplace Behaviors and Activities (Part 3)
- Becoming an Administrative Assistant and Advancing Your Career
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