This comprehensive course teaches you how to deliver meaningful results and lasting impacts in the areas of quality, cost containment, revenue enhancement, and customer satisfaction by implementing Six Sigma principles. This course prepares you for the Six Sigma Green Belt and Six Sigma Black Belt certification examinations offered through the American Society for Quality (ASQ).
This course not only teaches the framework of the American Society for Quality's (ASQ's) Six Sigma Green Belt and Black Belt body of knowledge, but also allows you to test and apply the framework through quizzes, engaging exercises, fun games, and case studies. Areas of concentration also include determining the relationship of basic statistics to Six Sigma, examining the Six Sigma business case, listening to the voice of the customer (VOC), seeing how quality function deployment (QFD) can improve new product development, and discovering the value of benchmarking. As a Six Sigma Green Belt, you'll be right in the middle of many process improvement projects as you apply brainstorming, cause and effect diagrams, checksheets, Pareto charts, and critical to quality help define problems, and opportunities. This unique course design provides on-the-job readiness to analyze quality problems and be involved in continuous improvement projects in the real world. You will be positioned to add value to a wide variety of organizations as a project manager and team member, including manufacturing companies, service operations, and the government sector.
Instructor(s):Tony Swaim
Tony Swaim has helped many clients, colleagues, and students reach their professional and personal goals. He has been an online instructor since 1998 and has taught at colleges and universities across the United States since 1981. His focus areas are project management, Six Sigma, and supply chain management. Tony manages a successful consulting firm, and his industry experience includes 20 years of supply chain management. He earned a Doctorate in Business Administration from Kennesaw State University and holds professional certifications in six disciplines, including the Project Management Professional (PMP)® certification from the Project Management Institute (PMI)® and Certified Six Sigma Black Belt (CSSBB)® from the American Society for Quality (ASQ)®.
Requirements:
Hardware Requirements:
- This course can be taken on either a PC or Mac.
Software Requirements:
- PC: Windows 8 or later.
- Mac: macOS 12 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
- Microsoft Word or equivalent (not included in enrollment).
- Adobe Acrobat Reader.
- Software must be installed and fully operational before the course begins.
Other:
- Email capabilities and access to a personal email account.
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment. The following textbooks will be shipped to you approximately 7-10 business days after enrollment in the correlating portion of the bundle:
- The Certified Six Sigma Black Belt Handbook
- An Introduction to Six Sigma and Process Improvement
The following eBook will be provided to you approximately 7-10 business days after enrollment:
- The Certified Six Sigma Green Belt Handbook (eBook)
Please note: You will receive a digital book if the physical book is on backorder.
Hide Syllabus
Lesson 1
- Six Sigma Green Belt
- Six Sigma and organizational goals
- Value
of Six Sigma
- Organizational
goals and six sigma projects
- Organizational
drivers and metrics
- Lean
principles in the organization
- Lean
concepts
- Value-streaming
mapping
- Design
for six sigma (DFSS) methodologies
- Road
maps for DFSS
- Basic
failure mode and effects analysis (FMEA)
- Design
FMEA and process FMEA
- Voice of
the customer (VOC), Project identification, Project management basics
- Customer
identification
- Customer
data
- Customer
requirements
- Project
selection
- Process
elements
- Benchmarking
- Process
inputs and outputs
- Owners
and stakeholders
- Project
charter
- Project
scope
- Project
metrics
- Project
planning tools
- Project
documentation
- Project
risk analysis
- Project
closure
- Management
and planning tools, Business results for projects
- Process
performance
- Communication
- Team
dynamics and performance
- Team
stages and dynamics
- Team
roles and responsibilities
- Team
tools
- Team
Communication
- Process
analysis and documentation, Probability and statistics
- Basic
probability concepts
- Central
limit theorem
- Statistical
distributions
- Collecting
and summarizing data
- Types
of data and measurement scales
- Sampling
and data collection methods
- Descriptive
statistics
- Graphical
methods
- Measurement
system analysis (MSA)
- Process
and performance capability
- Process
performance vs. process specifications
- Process
capability studies
- Process
capability (Cp, Cpk) and process performance (Pp, Ppk) indices
- Short-term
vs. long-term capability and sigma shift
- Exploratory
data analysis
- Multi-vari
studies
- Correlation
and linear regression
- Hypothesis
testing
- Basics
- Tests
for means, variances, and proportions
- Design of
experiments (DOE)
- Basic
terms
- DOE
graphs and plots
- Root cause
analysis, Lean Tools
- Waste
elimination
- Cycle-time
reduction
- Kaizen
and kaizen blitz
- Statistical
process control (SPC)
- SPC
Basics
- Rational
subgrouping
- Control
charts
- Control
plan, Lean tools for process control
- Total
productive maintenance (TPM)
- Visual
factory
- Six Sigma Black Belt
- Organization-Wide
Planning and Deployment
- Fundamentals
of Six Sigma and Lean
- Strategic
Planning
- Organizational
Process Management and Measures
- Roles
and Responsibilities
- Change
Management
- Team
Management
- Team
Dynamics
- Team
Training
- Voice
Customer
- Customer
Identification
- Data
Collection Requirements
- Business
Case, Project Management, Analytical Tools
- Project
Justification
- Project
Management Tools
- Process
Characteristics, Data Collection, Measurement Systems
- Sampling
- Metrology
- Basic
Statistics and Probability
- Distributions
- Tests
for Dispersion and Central Tendency
- Process
Capability
- Cp,
Cpk
- Pp,
Ppk
- Relationships
Between Variables and Hypothesis
- Correlation
- Linear
Regression
- Tests
for Means, Variances, Proportions
- Failure
Mode and Effects Analysis and Additional Analysis Methods
- Risk
Management
- Gap
Analysis
- Design of
Experiments
- One
Factor
- Full
Factorial
- Lean
Methods
- Cycle
Time Reduction
- Kaizen
- Control
Methodologies
- Statistical
Process Control
- Control
Charts
- Design for
Six Sigma Framework and Methodologies
- Common
Methods
- DFX
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