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Management Training

ID : 31931

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Strong frontline management is increasingly critical as organizations navigate rapid change, evolving workplace expectations, and growing demands for effective leadership. This entry level management and leadership course introduces essential management concepts with a strong emphasis on people leadership—the skill area most closely tied to team performance, retention, and productivity. Designed for individuals entering management or transitioning into supervisory roles, the course reflects current employer expectations through extensive workplace scenarios, interactive activities with targeted feedback, and practical guidance, including tech and AI tips relevant to today's management environment.

This management training program prepares you to step confidently into management roles by building practical, job ready capabilities that can be applied immediately in the workplace. You will develop core competencies in leadership, team building and motivation, communication, conflict resolution, ethical decision making, goal setting, and performance management, while also learning to recognize and avoid common mistakes new managers make. The leadership training you will receive further establishes a foundation in key management functions such as planning, financial controls, basic project management, and change management. The downloadable job aids, self evaluation activities, and career building resources help you refine your leadership style and prepare for advancement across a wide range of industries.

Instructor(s):

Deven Matthews

Deven Matthews is a tenured professor with over a decade of higher education experience and extensive expertise in course design, hybrid instruction, and applied learning. An accomplished author and curriculum developer, he specializes in translating complex management concepts into practical, skill-based learning. Deven is known for mentoring students and creating engaging, career-ready programs that bridge theory and real-world practice.

Requirements:

Hardware Requirements:

This course can be taken on either a PC, Mac, or Chromebook.

Software Requirements:

PC: Windows 10 or later.
Mac: macOS 12 or later.
Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
Microsoft Office or equivalent (not included in enrollment).
Adobe Acrobat Reader.
Software must be installed and fully operational before the course begins.

Other:

Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment. The following digital textbook for the Management Training course is accessed via links in the course lessons:

Management, 15th Edition, by Richard Daft (eBook)

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Lesson 1

Financial and Accounting Management
1. Introduction and Overview
2. Importance of Financial Statements
3. The Balance Sheet
4. The Income Statement
5. Statement of Cash Flows
6. Financial Ratios
7. Conclusion
Marketing Management
1. Introduction and Overview
2. Marketing Goals
3. The Marketing Plan
4. The Marketing Mix
5. The Marketing Budget
6. Marketing Implementation
7. Technology and Marketing
8. Summary
Strategic Management in Operations
1. Introduction and Overview
2. Definitions and Business Models
3. Categories of Strategies
4. Strategic Planning Models
5. Creating Strategic Alternatives
6. Implementation
7. Conclusion
Legal Issues in Operations
1. Introduction
2. Sources of Law
3. Agency and Employment Law
4. Torts Law
5. Sales and Products Liability
6. Intellectual Property
7. Ethics
8. Summary
Legal Aspects of Contracts
1. Introduction and Overview
2. What is a Contract?
3. Elements of a Contract
4. Duties and Obligations
5. What is the Deal?
6. Legal Representation
7. Good Faith and Conclusion
Tax Issues
1. Introduction
2. Methods of Accounting
3. Income and Expenses
4. Depreciation
5. Property Dispositions
6. Types of Entities and Tax Returns
7. Summary
Organizational Development and Change
1. Introduction and Overview
2. The Culture of an Organization
3. Types of Culture
4. Organizational Change
5. The Human Side of Change and Resistance
6. Summary
Negotiating Strategies
1. Introduction
2. Steps in Negotiating
3. Tools in Negotiating
4. Types of Negotiations
5. Personality Types
6. Preparing for Negotiations
7. BATNA and Summary
Business Best Practices
1. Introduction and Overview
2. Definitions
3. Questions for Discussion
4. Benchmarking
5. Resources
6. Understanding the Process
7. Conclusion
Organization Leadership and Decision Making
1. Introduction and Overview
2. What Is a Leader?
3. Sources of Power in Leadership
4. Leadership Theories
5. Transformational Leaders
6. Decision Making and Empowerment
7. Accountability
8. Summary
Project Management for Executives
1. Modern Project Management
2. Project Management Context
3. Project Management Life Cycle
4. Successful Project Managers
5. Project Management Methodology
6. Project Management Processes and Practices
Seven Management Disciplines
1. Introduction and Overview
2. Strategy Management
3. Human Resource Management
4. Technology Management
5. Production and Operations Management
6. Sales and Marketing Management
7. Financial Management
8. Risk Management
9. Summary